
PRIVACY
POLICY
WS Planning & Architecture (“WSPA”) is a trading name for Woods Sanders & Co Limited (Co No. 03763487). This privacy policy explains how we use any personal information we collect about you when you use this website.
Topics:
- What information do we collect about you?
- How will we use the information about you?
- Marketing
- Access to your information and correction
- Cookies
- Other websites
- Changes to our privacy policy
- How to contact us
Our Office Manager is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact WS Planning & Architecture using the details set out in the ‘Contact’ section of this website.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
What information do we collect about you?
We collect information about you when you enquiry with us, either by a contact form, email, telephone or a referral, or when you engage us for services. This information usually consists of full name(s), home address, telephone number and email address. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to enable us to contact you about the services you enquired, to provide a quote for services and to provide the service, and, if you agree, to email you about other products and services we think may be of interest to you.
In addition, if you consent, we provide relevant information to our network of preferred/support partners, for the sole purpose of providing a quote for their services and/or to provide the service. Our preferred/support partner network only consists of service providers that are required to enable us to fulfil our services to you.
We use your information collected from the website to personalise your repeat visits to our website as well as to review our marketing performance through Google Analytics. WSPA will not share your information for marketing purposes with any external companies.
Marketing
Access to your information and correction
Cookies
Legal requirements
No commercial disposal to third parties
Other websites
Changes to our privacy policy
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
- by email to enquiries@wspa.co.uk
- or write to us at: WSPA, 5 Pool House, Bancroft Road, Reigate RH2 7RP