Privacy Policy – WS Planning & Architecture

PRIVACY

POLICY

WS Planning & Architecture (“WSPA”) is a trading name for Woods Sanders & Co Limited (Co No. 03763487). This privacy policy explains how we use any personal information we collect about you when you use this website.

Topics:

What information do we collect about you?
How will we use the information about you?
Marketing
Access to your information and correction
Cookies
Other websites
Changes to our privacy policy
How to contact us

Our Office Manager is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact WS Planning & Architecture using the details set out in the ‘Contact’ section of this website.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

What information do we collect about you?

We collect information about you when you enquiry with us, either by a contact form, email, telephone or a referral, or when you engage us for services. This information usually consists of full name(s), home address, telephone number and email address. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to enable us to contact you about the services you enquired, to provide a quote for services and to provide the service, and, if you agree, to email you about other products and services we think may be of interest to you.

In addition, if you consent, we provide relevant information to our network of preferred/support partners, for the sole purpose of providing a quote for their services and/or to provide the service. Our preferred/support partner network only consists of service providers that are required to enable us to fulfil our services to you.

We use your information collected from the website to personalise your repeat visits to our website as well as to review our marketing performance through Google Analytics. WSPA will not share your information for marketing purposes with any external companies.

Marketing

We may send you information about our services and general industry updates that might be of relevance. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity using Google Analytics. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Legal requirements

While it is unlikely, WSPA may be required to disclose your User Data by a court order or to comply with other legal requirements. WSPA will use all reasonable endeavours to notify you before we do so, unless we are legally restricted from doing so.

No commercial disposal to third parties

WSPA will not sell, rent, distribute or otherwise make User Data commercially available to any third party, except as described above or with your prior permission.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.